Articles

 How do I add a credit card?

Login to your Client Area In the top menu bar, click on the Billing link then Payment Methods...

 How do I cancel/terminate my subscription?

Log in to your Client Area In the yellow Your Active Products/Services box in the center of...

 How do I delete the credit card on file?

Log in to your Client Area Click on the Billing link in the top menu Select Payment Methods...

 How do I edit the billing address on my credit card?

Log in to your Client Area Click on the Billing link in the top menu Select Payment Methods...

 How do I pay my bill online?

Log in to your Client Area Click on the yellow Invoices box or the red View All button in the...

 How do I update my credit card expiration date?

Log in to your Client Area Click on the Billing link in the top menu Select Payment Methods...

 Is there a "grace" period?

Yes. We offer an eight(8) day grace period. During this grace period, your payment is considered...

 My card was declined but my bank has put a hold on the funds, why?

South O' Internet Services has high-security measures in place for taking payments online. One of...

 What is my billing due date?

Your bill is due the day before the day of the month that you originally signed up for your...

 What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal!